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Admissions Director / Business Office Manager

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Community: Christian Park Village

Location: Escanaba, Michigan

Category: Marketing

Are you looking for a diverse role of Admissions Director / Business Office Manager (BOM). If you enjoy working with seniors and their families to secure the best care for a post-acute stay, consider the combination role at our Christian Park Village facility!

The Admissions Director manages the facility’s census by developing and maintaining positive relationships with hospitals, physician groups, community organizations and insurers.

The Business Office Manager (BOM) manages the day to day office functions, provide assistance to guests and families with billing and insurance questions.

At Ciena Healthcare, we take care of you too, with an attractive benefit package including:

  • Competitive pay,

  • Life Insurance,

  • 401K with matching funds,

  • Health insurance,

  • AFLAC.

  • Employee discounts

  • Tuition Reimbursement

Admissions Director Responsibilities

  • Act as a liaison between the facility and the outside community.

  • Connect daily with potential referral sources including hospitals, physicians, insurers, case management companies and health care agencies.

  • Create and execute facility sales and marketing plans and strategies.

  • Conduct facility tours for potential guests and families.

  • Conduct admission screenings of potential guests; determine level of care, services required, equipment needs and insurance coverage as needed.

  • Welcome guests and family upon admission.

Business Office Manager Responsibilities

  • Managing the facility accounts receivable system.

  • Record daily collections of cash receipts and deposit to appropriate accounts.

  • Establish and maintain communication with patients, family members responsible for payment for patient care services.

  • Generate timely billing of all payer classes for claims generated by the facility.

Qualifications

  • High School Diploma, BS preferred

  • Experience in healthcare sales, marketing, insurance or commensurate education preferred.

  • Experience in managed care or insurance preferred.

  • Minimum 3 years experience in A/R capacity in the long term care setting is preferred.

  • Knowledge of PCC helpful

About Ciena Healthcare

Ciena Healthcare is Michigan’s largest provider of skilled nursing and rehabilitation care services.

We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you!

* It is the policy of this facility to recruit, hire, train, compensate and in all ways treat all staff members without regard to race, color, religion, sex, pregnancy, gender identity, sexual orientation, national origin, age, disability, military status, genetic information or other characteristics protected by applicable law.

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More Benefits For You And Your Family

We've made our benefits all about you, with team members receiving comprehensive medical plans, tuition reimbursement, a zero-cost Employee Assistance Program, and even more.

How We Help You Learn And Thrive

Our culture is one of kindness. We emphasize collaboration, close-knit relationships, and support that starts from the top — so you can continue growing while providing our high standard of care for residents.

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