The Business Office Manager will need to have experience and/or basic knowledge with billing and collection procedures, i.e. Medicare, Medicaid, Insurance and Private Insurance. AR/AP experience is a must.

Position Summary

The Business Office Manager directs the overall administrative, billing, accounting, and payroll functions of the Business Office in accordance with all applicable laws, regulations, and Ciena Standards.

Education, Experience, and Licensure Requirements

• Minimum of/equivalent experience

• Two (3) years of office management experience preferred

• One (2) year in Long Term Care

Specific Job Requirements

·Prepare daily bank deposit for the General Account and post to Point Click Care.

·Prepare daily bank deposit for the Resident Trust Account and post to Point Click Care.

·Distribute Petty Cash from Trust Account to Residents.

·Be prepared for State Survey regarding the Resident Trust Account and Notices of Non Coverage for Medicare Residents.

·Maintain Resident Trust Authorizations.

·Assist with Medicaid applications.

·Enter Level of Care Determinations in State System.

·Mailing private statements after reviewing.

·Making private collection calls on outstanding payments and enter notes in Point Click Care.

·Running eligibility checks in Point Click Care or appropriate website.

·Checking Consolidated Billing Invoices.

·Mailing notices of Medicare Non Coverage and Advance Beneficiary Notices.

• Plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures as well as the laws, regulations, and guidelines governing the business office functions in the post acute care facility

• Make independent decisions when circumstances warrant such action

• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post-acute care facility

• Implement and interpret the programs, goals, objectives, policies, and procedures of the department

• Must perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation

• Maintains professional working relationships with all associates, vendors, etc.

• Maintains confidentiality of all proprietary and/or confidential information

• Understand and follow company policies including harassment and compliance procedures.

• Collaborates and works daily, weekly, monthly with the Corporate Business Team.

Essential Functions

• Effectively manage and oversee bookkeeping functions including: posting payments and charges to patient ledgers, balance daily receipts, collect delinquent accounts, evaluate the need for referring delinquent accounts to collection agencies

• Work closely with the Admission team on insurance verification and daily census

• Maintain facility checkbook and reconcile checkbook regularly

• Manage and oversee patient accounts

• Recruit, select, hire, train, evaluate, counsel, and supervise the business office assistant

• Effectively manage and operate within budget

• Exhibit excellent customer service and a positive attitude towards patients

• Demonstrate dependable, regular attendance

• Concentrate and use reasoning skills and good judgment

• Communicate and function productively on an interdisciplinary team

• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours

• Read, write, speak, and understand the English language

·Job Type: Full-time

·Benefits:

• 401(k)

• Dental insurance

• Health insurance

• Paid time off

• Vision insurance

• Tuition Reimbursement

Work Location: In person

IND123