Certified Dietary Manager
Job Description
Department: Dietary
Reports to: Administrator

POSITION SUMMARY
The Certified Dietary Manager manages the facility Dietary Department. Provides nourishing, palatable
and well-balanced meals to meet the daily nutritional and special dietary needs of each Resident.

SUPERVISORY RESPONSIBILITIES
• Supervises all dietary employees.
• Carries out supervisory responsibilities in accordance with the organizational policies and
applicable laws.
• Supervisory responsibilities include:
o Interviews, hires, and trains dietary employees.
o Plans, assigns and directs work.
o Prepares work assignment sheets.
o Receives calls and finds replacements for absent staff.
o Prepares performance evaluations with the understanding such evaluations impact tenure
of probationary employees and wage increases of non-probationary employees.
o Schedules and adjusts lunch and rest breaks.
o Approves errors in time cards or other timekeeping records.
o Receives and resolves employee complaints.
o Monitors and corrects job performance of employees.
o Disciplines employees up to and including discharge.
o Adequately supervises assigned staff and assures that those staff are supervising
employees assigned to them.
• Uses independent judgment and discretion on behalf of the organization in the performance of
these duties.

QUALIFICATIONS
Education and/or Experience:
• High school diploma or equivalent.
• Prefer two-year supervised food service experience in an institutional setting focusing on
planning, preparing and servicing regular and therapeutic diets.
Certificates, Licenses, Registrations:
• Successful completion or current enrollment in Certification course approved by the Dietary
Managers Association.
• ServSafe Certification
Minimum Qualifications:
• Freedom from use of and effects of use of drugs and alcohol in the workplace.
• Meets state and federal criminal background check requirements.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each key function satisfactorily.
Reasonable accommodations may be made to enable individuals with disabilities to perform the key
functions.
• Completes and updates the nutrition screening and assessment and diet history as part of the
comprehensive assessment process. Refers new Residents, if required by the state and all
Residents at nutritional risk to Dietitian for evaluation.
• Interviews Residents, family members, legal representatives and significant others to obtain and
update information needed to develop individualized plans of care, protect and promote
Residents’ rights and accommodate individual needs and preferences.
• Participates with the interdisciplinary team to develop, implement and evaluate plans of care.
Attends care conferences. Communicates Resident concerns and responses to interventions to
interdisciplinary team members, the Dietitian and direct care staff.
• Documents subjective findings, objective symptoms, observations of behavior, interventions
provided to Resident and Residents’ responses to dietary interventions in the clinical record.
• Cooperates with other departments to identify and accommodate individual Resident’s choices,
preferences and customary routines regarding eating.
• Assist the Dietitian with planning menus that meet the nutritional needs of Residents in
accordance with recommended dietary allowance and state and federal regulations.
• Verifies Resident information regarding new admissions, diet order changes, room changes and
daily census.
• Provides timely and accurate completion of dietary portion of MDS, CAA’s, Resident Care Plans
and Progress Notes.
• Conducts regular meal observations, reviews records, and interviews staff and Residents to
ensure that Residents are receiving foods in the amount, type, consistency and frequency to
maintain usual weight and clinical indicators. If food intake is inadequate or Resident’s
nutritional is poor, adjusts menus to meet caloric and nutritional needs of the Resident.
• Refers complex dietary issues to Dietitian for assessment and intervention.
• Supervises food preparation using techniques that conserve nutritional value, flavor, and
appearance.
• Organizes food preparation and services to ensure food is served to Residents within scheduled
time frames.
• Provides for food alternatives of similar nutritional value for Residents who refuse food served.
• Orders food economically and efficiently form approved sources considered satisfactory by
federal, state and local authorities.
• Maintains sufficient inventory of food and supplies. Establishes effective system to track
inventory and secure storage areas.
• Ensures that food is received, stored, prepared, held and served under sanitary conditions to
prevent the transmission of food borne illness.
• Completes and maintains all Food and Nutrition Services Department records and forms,
including administrative statistics on number of meals served, food costs, menus and repairs.
• Supervises trash and waste disposal in compliance with state and federal requirements.
• Inspects for any signs of rodent or pests. Report findings to Maintenance Director.
• Participates in long term care survey process. Instructs staff in matters of conduct and
disclosure. Maintains a presence at all times while surveyors are on-site and directs the timely
collection of information required by the survey team. Demonstrates concern for identified

problems and undertakes corrective action while survey is in progress, if appropriate. Works
with the Dietitian and administration to develop survey report responses, as needed.
• Works with the Dietitian to develop and update the Dietary policies that reflect the philosophy
and mission of the company and facility and accepted professional standards of nutrition and
sanitation.
• Performs inservices to dietary staff on various topics related to food service policies and
procedures as needed.
• Participates in the department budget development.
• Communicates with and makes recommendations to the Administrator with regards to Resident
food and nutrition services, personnel and budget issues.
• Interprets Company policy and makes decisions based on the application of those policies where
applicable.
• Exercise unimpaired judgment in the interest of the Company.
• Performs other duties as assigned.

LANGUAGE SKILLS
Must be able to speak and write in the English language in an understandable manner. Ability to read,
analyze, and interpret general business periodicals, professional journals, technical procedures or
governmental regulations. Ability to write business correspondence. Ability to effectively present
information and respond quickly to questions from groups of managers, clients, customers and the
general public.

REASONING ABILITY
Ability to define and solve problems, collects data, establish facts and draws valid conclusions. Ability
to understand a variety of technical instructions in statistical or diagram form and deal with abstract and
concrete variables. Ability to identify processes for improvement in daily work; educate new staff in
team process.
LEADERSHIP
Demonstrates willingness to try new tasks, generates new ideas for change; evaluates and recognizes
priorities, selects effective team members, challenges others to learn, keeps current and integrates new
information, communicates and models organization values, fosters high performance, recognizes need
for and provides adequate resources.

INTERPERSONAL SKILLS
Demonstrates active listening techniques; gains support through effective relationships; treats other with
dignity and respect; seeks feedback; sets clear standards for performance; evaluates job performance and
provides effective feedback; establishes systems to measure effectiveness, efficiency, and service;
creates and maintains reporting mechanisms.

CONTINUING EDUCATION
Attends in-service and education programs and attends continuing education required for maintenance of
professional certification or licensure.

RESIDENT RIGHTS
Promotes and protects residents’ rights; assists residents to make informed decisions; treats residents
with dignity and respect; protects residents’ personal belongings; reports suspected abuse or neglect;avoids the need for physical restraints in accordance with current professional standards; supports
independent expression, choice and decision-making consistent with applicable law and regulation.

INFECTION CONTROL
Applies hand washing principles during daily work; demonstrates understanding of isolation and
standard precautions; recognizes signs and symptoms of infection and complies with the employee
health program; demonstrates understanding of the process for identifying and handling infectious
waste; maintains personal hygiene; complies with OSHA standards in the work place; and demonstrates
understanding of cross-contamination.

MATHEMATICAL SKILLS
Ability to work with mathematical concepts such as statistical process control tools and budgets.
Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

INFORMATION MANAGEMENT
Computer knowledge and use is required. Enters or records data timely and accurately, protects
confidentiality of patient information, protects data against loss or destruction, logs onto the system
using own password, logs off the system when leaving the work station, reports suspected violation of
security/confidentiality issues, review data and identifies trends and deletes passwords of employees no
longer needing access to software programs.

WORK ENVIRONMENT
The work environment characteristics described are representative of those an employee encounters
while performing the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions. While performing the duties of
this job, the employee is occasionally exposed to blood or other body fluids, fumes or airborne particles
and toxic or caustic chemicals. The noise level in the work environment is usually moderate.

ENVIRONMENT OF CARE
Demonstrates understanding of fire and emergency procedures; participates in fire and disaster drills;
maintains emergency supplies and equipment; demonstrates understanding of safety and security
procedures; applies safety and security precautions; demonstrates understanding of hazardous materials
plan; demonstrates proper use of equipment.

CORPORATE COMPLIANCE
Report issues affecting resident care to the Administrator. If issues continue, the Corporate Compliance
Officer should be contacted immediately through the Concern Resolution Program.

PHYSICAL DEMANDS
The physical demands described here representative those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions. While performing the duties of
this job, the employee is frequently required to stand and walk. Stooping, bending, lifting and carrying,
as well as other physical demands may be required. The employee is occasionally required to lift and/or
move up to 100 pounds.